Where Does our Brand Loyalty Lie in 2009?
From year to year the brands that come to mind first may change. A great ad campaign or sponsorship might make a brand more memorable than others. But when it comes to the power of penny - where does our brand loyalty really lie?
According to the Brand Keys 2009 Customer Loyalty Engagement Index , here are the brands that top our list this year:
Airlines: JetBlue/Southwest
OTC Allergy Medicine: Tylenol/Zyrtec
Athletic Footwear: Nike
Automotive: Toyota
Banks: Bank of America
Beer (Light): Coors Light
Beer (Regular): Sam Adams
Bottled Water: Aquafina
Casual Dining: Olive Garden
Coffee: Dunkin’ Donuts
Computers: Apple
Credit Card: Discover
Long Distance Providers: Verizon
Online Brokerage: Scottrade.com
Online Travel Sites: Expedia.com
Pizza: Domino’s
Quick-Serve Restaurant: McDonald’s
Retail Apparel: J. Crew
Retail Discount: Wal-Mart
Retail Department Store: Kohl’s
Retail Electronics: Best Buy
Soft Drink (Diet): Diet Pepsi
Soft Drink (Regular): Pepsi
Toothpaste: Tom’s of Maine
Wireless Handset: iPhone/Samsung
Wireless Carrier: Verizon
